The Washington Times
By Anjali Shastry
September 2, 2015
Veterans Affairs workers appear to have deleted another 10,000 benefit applications without ever processing them, and 13 percent on the rolls have been awaiting a decision for more than five years, the department’s inspector general said.
More than 300,000 dead veterans are still listed in VA computers as actively trying to sign up for health care — part of a massive 860,000-claim backlog that hasn’t been cleared up, according to an audit Wednesday that portrayed a department struggling with the basics of tracking benefits.
The system was set up in 2009 and incorporated all existing records at that time, but workers never checked to make sure those records were still active — putting dead veterans on the rolls. In one case, a veteran who died in 1993 still has a pending claim from that 2009 transition.
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