Veteran's Dogs Did More to Save Life than Suicide Prevention Hotline

Veteran says he was repeatedly put on hold by veterans' suicide hotline 
Hotline has problems with handling number of calls
ABC News
Adam Walser
Apr 13, 2015

He put himself in danger to protect our country, but when he needed help to save his own life all he got was a recorded message. Ted Koran was thinking about committing suicide Saturday night.

He reached out to the VA and the Veterans Suicide Hotline for help, but said he couldn't get any until after he was repeatedly put on hold for up to 10 minutes at time.

Veterans in Crisis: Vets put on hold for 36 minutes His case is just the latest the I-Team has been exposing for months now.

When the Veterans Crisis Hotline was first set up by the VA in 2007, it averaged 60 calls a day on four manned phone lines.

Now, 52 operators at a time field about a thousand calls a day, and that's not always even enough to keep some veterans on the verge of suicide from being placed on hold. read more here