Veteran Received Medical Records in Mail, For Someone Else?

Florida Navy veteran receives another person's medical records in mail
WFLA.com
Shannon Behnken
Updated: Jan 19, 2015

It was hard enough for Carol McBride, who served in the Navy, to get copies of her own medical file from the Veteran's Administration. But now, she has someone else's records - and she can't seem to give them back.

"I shouldn't have to deal with this," McBride said. "I don't want to be responsible for someone else's medical records."

When her 1,500 pages of medical records arrived, she found someone else's records sandwiched between hers. There are three EKG reports and doctor's notes for a man who was in the Army in the 1980's. His name, social security number and date of birth are right there: Everything someone would need for identity theft.

"I know more about him than I should know about him, and it (could have) been someone who's not honest. They could have taken quite a bit of advantage of him," McBride said.

She worries that if she has someone's records by mistake, someone else could have hers. After all, she ordered her file to make sure all of her records are there. She's battling with the VA over her compensation amount for a disability. She questions whether all of her records are there - and wonders if this man needs the documents she now has.

"With the VA's history of losing and compromising veteran's social security numbers this upsets me because apparently they haven't fixed the problem yet," McBride said.
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