Veterans get slammed again in the media over disability claims

How many times have veterans got violent to cause this response? Seems it would have to be a huge issue or it wouldn't be a news report. Gee I wonder why they made an issue out of this when it appears to be very rare, unless the National Journal has some kind of inside information no one else knows about.

VA Moves to Prevent Veteran Violence Over Disability Claims
To curtail confusion, the department wants to change when veterans can view the results of their disability exam online.
National Journal
BY JORDAIN CARNEY
October 21, 2014

Veterans Affairs officials want to change when veterans can view some of their medical records online, fearing that some could become violent if they see negative comments and think their disability claims will be denied.

Veterans must get a medical exam as part of the process for filing a disability claim for a service-related injury. Within days or weeks of the exam, veterans can see the doctor's forms or notes by using the "Blue Button" on My HealtheVet, the VA's website for health records.

A group of department officials said Monday that they fear some veterans could see the notes from the exam, assume from this partial picture that their claim is being denied, and take out their anger on local VA officials. They voiced their safety concerns Monday to members of the department's Advisory Committee on Disability Compensation at their meeting this week in Washington.

"He walks past the [compensation-and-pension] clinic, and he's very angry. Goes into the C-and-P clinic, and we have an incident of some kind," said Gerald Cross, the chief officer in the Veterans Health Administration's office of disability and medical assessment. "Some of our C-and-P clinics are quite small, … and it doesn't have much in the way of reasonable defense. We're very concerned about that."
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