'What They Deserve' Part 2: Pompeo Says VA Must Change Its Ways
WIBW News
By: KAKE; David Marcus and Greg Palmer
Sep 12, 2014
WICHITA, Kan. (KAKE)-- Wednesday night, we introduced you to Donna Doudna and her father, Don Kosht, a Vietnam veteran still waiting more than two years to see a resolution to his VA benefits appeals.
"Where's the other benefits?", asks Doudna. "Where's the compensation for his time? And his pain? Where's that at? I'd actually like to know where that's at."
It's a battle veterans in Wichita, and thousands nationwide, are fighting.
One Wichita veteran, who doesn't want to be identified, shows us sores on his arms that still show up, from exposure to agent orange.
He tells KAKE News that, four times, his claim was denied because of the same clerical error.
He says, on top of the extensive delays, the lengthy and complicated paperwork required for a claim is filled with landmines and makes nearly no sense to most veterans.
"They read the regulations and the notices and everything and it's gobleygook," the veteran says. "It's written in legalese."
So, the veteran turned his anger and frustration with his own VA benefits claim, towards helping others with the same problem. He's helped nearly a dozen local veterans process the complicated jargon in the claims paperwork.
"They're confused...they're upset.....they're frustrated....they're mad!", he shouts.
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