Top tech officer at health insurance agency resigns

Working as a temp to make ends meet puts me in a lot of companies and most of them need temporary help to deal with computer issues. I keep waiting for some common sense to come from reporters on this because you know as well as I do, there isn't any common sense left if Congress.

Top tech officer at health insurance agency resigns
NBC News
Maggie Fox
November 6, 2013

The Chief Information Officer for the agency running the troubled health insurance website has resigned, officials confirmed on Wednesday -- but they wouldn't say whether he was a casualty of the messy rollout.

Tony Trenkle, the CIO for the Centers for Medicare and Medicaid Services, "made a decision that he was going to move to the private sector," CMS spokeswoman Julie Bataille told reporters.

Members of Congress have been calling for someone to be fired to take responsibility for the embarrassing debut of the centerpiece of health reform -- many even calling for Health and Human Services Secretary Kathleen Sebelius to resign. Bataille would not say whether Trenkle had been asked to resign.
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The boss never knows what is being done to get where he decided the company or organization needs to go. He gets to decide on a lot of things but the nuts and bolts are the last thing he wants to learn about.

That is where IT comes in and they better have their game on as soon as they walk in the door.

Miss one thing and you can screw up everything. I had a job where they pulled in over 30 data entry temps because the new program wouldn't pull the data from the old program without messing it all up. This was an agency dealing with medical files. We were supposed to be on the job for two weeks that turned into months by the time we got there because they found more problems. It was an agency that had to deal with a lot of confidential information, health records and had to have everything working right.

The people doing the hiring of IT usually don't have a clue what the techs are talking about either. They want to know how to use it when it is up and running but that is just about it. They don't want to know how it was built. Frankly techs don't want to spend that much time talking, trying to explain it to someone needing a translator to understand all the technical terms.

Hell it was even worse when doctors offices started to use electronic records.

We got called in for all kinds of companies because of computer programming issues. Some of the times they were just for upgrades and confused customers. Most of the time it was for confused employees trying to keep up with the new work coming in and had no time to fix the problems.

So back to Affordable Healthcare site. The only people that give a damn about what it takes to make it work are the IT people. Everyone else only cares how to use it and get what they want out of it.

That is what is happening in Congress right now. After years of these yahoos talking about how they needed to fix what we were going through with paying to stay as healthy as possible and treat what went wrong, they finally managed to do it. Turns out the same yahoos were trying to kill it instead of spending time to make sure it worked right while the other side of the yahoos were too busy defending it instead of making sure it worked.

Honestly I am glad I'm on this end when it comes to all the corrupt data going on.