Hotel denied family stay over PTSD service dog, until KOB News got involved

Hotel turns family away because of service dog
04/26/2013
By: Chris Ramirez
KOB Eyewitness News 4

A New Mexico family claims they were denied a room at an Albuquerque hotel because of their service dog.

Jim Deverman and his son Tim Melton were planning on starting at the In Town Suites near Jefferson and Interstate 25. The rooms are a decent price and clean, which made it at tractive for the family who needed a temporary place to stay.

They said they were surprised when they were turned away because of Tim’s service dog, Blitzen the Husky.

Blitzen and Tim Melton go together like Aspirin and a headache. Tim is 24, but his father says he has the mental maturity of a 12-year-old. The medicine to control Tim's mental disability comes on four white legs.

“Our service dogs are larger breeds because of his size are trained to help calm him down when he gets into one of his PTSD moods or fits,” Jim said.
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