Dec 21, 2012
Stars and Stripes
by Leo Shane III
The shift will also free up about 100 claims processors, about two-thirds of the workforce assigned to processing those files.WASHINGTON -- Department of Veterans Affairs officials are dropping their annual verification requirement for pension payouts, a move that should save tens of thousands of veterans paperwork grief and free up VA staff to work on other benefits claims.
The decision kills the VA’s cumbersome Eligibility Verification Report, which had asked for annual updates on veterans’ finances, medical coverage and living situation. The two-page form had an accompanying six-page set of instructions and required numerous other documents to ensure veterans didn’t lose their benefits.
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