Red Cross unveiling military emergency call center

REGION: Red Cross unveiling military emergency call center

By MARK WALKER mlwalker@nctimes.com

The San Diego Chapter of the American Red Cross has hired nearly three dozen workers as it launches the agency's only military emergency call center west of the Mississippi River.

Set for unveiling on Thursday, the San Diego center is expected to deliver as many as 170,000 such messages involving significant family news to more than 60,000 troops stationed worldwide.

"We're extremely honored and excited to chosen as only one of four calling sites across the country," said San Diego Red Cross spokeswoman Teri Klemchuk.

Thursday's ceremony begins at 10 a.m. at the call center, 3950 Calle Fortunada, San Diego. A variety of military officials and community leaders are expected to attend.

Red Cross officials have moved in recent months to streamline services and cut administrative costs, leading to consolidating call centers into the San Diego site along with ones at Fort Sill, Okla., Louisville, Ky., and Springfield, Mass.
read more here
Red Cross unveiling military emergency call center