Soldier finally gets justice in law suit against Coldwell Banker Mortgage

David Brash had enough to worry about while deployed overseas. The last thing he should have had to worry about was his mortgage considering he set up automatic payments. The problem is no matter what he did right, someone did something wrong, leaving him to have to worry about his credit being destroyed.

You'd think Coldwell Banker would have wanted to do the right thing, especially for a deployed soldier, but they were not interested according to this report, even when he called from overseas to get things cleared up.

The cool thing on this is the jury was aggravated over how he was treated and acted on it.

Jury Awards GI $20M in Mortgage Case
March 22, 2011
Columbus Ledger-Enquirer
A federal jury awarded a Fort Benning Soldier more than $20 million on Monday in a case against Coldwell Banker Mortgage -- an amount the plaintiff's attorney called necessary to get the company's attention.

Jurors in the case of David Brash v. PHH Mortgage Corp., doing business as Coldwell Banker, deliberated for about six hours before ruling in Brash's favor. During the six-day trial, jurors heard that Coldwell Banker improperly reported Brash, 29, to credit bureaus which led to a "serious delinquency" on his credit report, that it refused to answer his questions or correct his account and damaged him emotionally, physically and financially, his attorneys and court documents say.

"The jury was aggravated as to how he was treated," said Charlie Gower, an attorney who represents Brash. "I think the jury was just very mad because they were attacking David Brash the Soldier and basically calling him a liar."

Jurors heard recordings of calls Brash made, recorded by PHH Mortgage, in which Brash would be on hold for 30 or 40 minutes at a time with overseas customer service representatives, said Gower and Teresa Thomas Abell, another attorney representing Brash.

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Jury Awards GI $20M in Mortgage Case