Report claims Roanoke Veterans Affairs office mismanaged disability claims

Report claims Roanoke Veterans Affairs office mismanaged disability claims

A federal Office of Inspector General report claims employees with Roanoke’s regional office of veteran’s affairs mismanaged several disability claims.

Between August 25th to September 2nd of last year, the report reads several inspectors were at the office inside Roanoke’s Poff federal building.

The inspectors looked at everything from the contents of some employees’ desks to what was in their trash cans.

The report found the office did not meet 6 of 14 important operational areas.

It also found employees mismanaged the claims of several vets.

Inspectors looked at a sample of claims filed between January and March of 2009.

Of the 901 disability claims filed during that time frame, the sample studied 118 of them.

Inspectors found 29 of those 118 claims contained errors.

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Roanoke Veterans Affairs office mismanaged disability claims